Support
Support
Need help? Check the quick answers below or send us an email.
Email [email protected]. Please include your device model and a short description of the problem. We usually reply within 1–2 business days.
Email supportNo. GoPlayer Ultra is only a player. It does not include, sell or provide any content. You need an active subscription with a service provider of your choice.
Enter the server address, username and password given to you by your provider. If you don’t have them, contact your provider.
Check your internet connection and try another channel. If the problem continues, it’s usually on the provider’s side, so please contact them first.
Sign out from Settings, clear your history in Settings → History, or uninstall the app. All data is stored only on your device.
Read our Privacy Policy.